frequently asked questions
lincoln city oregon vacation home rental

Q1. What is your check-in and check-out time?
Q2. How many keys do you supply?
Q3. Is there direct beach access?
Q4. How can I check to see if my dates are available?
Q5. How many bedrooms and how are the beds arranged?
Q6. How many bathrooms are there and where are they located?
Q7. Is there a hot tub?
Q8. What will I find in the kitchen?  
Q9. Is there firewood for the fireplace?
Q10. Is there a BBQ at the house?
Q11. How many TV’s are in the house?
Q12. Do you have a DVD or VHS player?
Q13. Do you provide any movies?
Q14. Do you provide any board games?
Q15. Do you provide linens?
Q16. What is your refund policy? 
Q17. What do we need to do before we check out?



Q1. What is your check-in and check-out time?

A. 4:00 pm check-in and 11:00 am check-out Top

Q2. How many keys do you supply?

A. Only one. There is a $45 charge for a lost key. Top

Q3. Is there direct beach access?  

A.  The house sits about 20 feet above the sandy beach. There is a public, handicapped accessible ramp about 150 feet from the beach house to the NORTH, (to your left as you are exiting the house), by the Chinook Winds Resort.  There is NO DIRECT ACCESS from the house to the beach due to erosion issues on the bluff.   PLEASE DO NOT ATTEMPT TO ACCESS THE BEACH VIA THE BLUFF. Top



 Q4.  How can I check to see if mydates are available?

A.  You may visit our online calendar which is constantly updated. Top



Q5.  How many bedrooms does the house have and how are the beds arranged? 

A. The house has 4 PRIVATE bedrooms. All bedrooms are located upstairs. Each bedroom has a king size bed except for the game/bedroom. This bedroom has a pull down Murphy queen size bed. All mattress sets are Sealy Posturepedic Ultra Plush 2006/2007. The house is designed to sleep 8 people in 4 private bedrooms, with an additional queen size sleeper sofa located upstairs on landing outside of bedrooms and 2 thick sleeping pads located downstairs. Total sleeping accommodations sleep 12 guests. 
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Q6. How many bathrooms are there and where are they located?  

A. There are 4 bathrooms, 3 are located upstairs, the Master bath with a marble shower, a 2^nd bath with a bathtub / shower and 2 sinks, and a bathroom attached to the pool room (see below).The 4th bathroom is located downstairs with an oversized shower.  Top



Q7.  Is there a hot tub?

 A. No, but we do have a Jacuzzi tub in the bathroom that is attached to the pool room, which will comfortably fit 2 adults. In addition there is a window over the tub with a     View of the Ocean and a combination 13” T.V. / VHS player mounted on the wall.   Top



Q8.  What will I find in the kitchen?  

A.  The kitchen is equipped with place settings, utensils, glass ware and wine glasses for 12 guests. We have Teflon pots, pans, and cooking utensils, baking glassware and tins, a cheese grater, measuring spoons and cups, wine opener, ice cream scoop, potato peeler, cooking timer, coffeemaker, coffee butler, blender, toaster, Pyrex cutting board, pot holders, and cookbooks. Due to health concerns, no condiments are provided.  Top



Q9. Is there firewood for the fireplace?

A.  We provide 3 fire logs for your first night’s stay. Additional fire logs can be purchased at many of the local stores.Top



Q10. Is there a BBQ at the house?

A. Yes. A charcoal, 320 sq. inch covered park grill. Top



Q11. How many TV’s are in the house?

A. There is a 37” T.V. in the living room and 27” TV’s in all 4 bedrooms, along with a 13’’ T.V. in the Jacuzzi bathroom, a total of 6 TV’s throughout the house. Top



Q12. Do you have a DVD or VHS player?

A. There is a combination DVD / VHS player in the living room, and a VHS player in the Master bedroom and Jacuzzi bathroom.Top

Q13. Do you provide any movies?

A. Yes we do, over 75 adult and children VHS movies are available for your entertainment.Top



Q14. Do you provide any board games?

A. Yes, you will find numerous games in the pool room along with poker chips and cards.Top



Q15. Do you provide linens?

A. Yes, we provide all bedding and towels for your stay at no charge. There is a washer and dryer in the garage should you need fresh linens during your stay. We ask that you PLEASE NOT LAUNDER ANY OF THE COMFORTORS. Top



Q16.  What is your refund policy? 

A.  If we can fill the time you have reserved, your deposit will be fully refunded except for the $100 cancellation fee. If all or part of the time is not re-booked, the 50% deposit will pay for that unused time; any difference would then be refunded. Top



Q17.  What do we need to do before we check out? 

A.  We ask that you leave the home reasonably neat and clean to secure your full refund. Spills need to be cleaned up. We do not require you to make up the beds, mop the floors, or clean/disinfect the bathrooms and sinks. You will be charged extra for any excessive cleaning or damage that is done to the house or grounds. We ask that you do not re-arrange the furniture or beds.

Upon your departure:

1. 1.Please leave OUR HOME in the same orderly fashion as when you arrived.
2. .Please remove all food and drink from the refrigerator, freezer, cupboards and drawers.
3. Please load dishwasher with dirty dishes and start cycle before departure.
4. Please pull back comforters on all beds that were slept in. It is not necessary to “strip the bed”.
5. Please leave all sheets, blankets, pillow shams and pillows in their designated bedrooms.
6. Please leave all soiled towels on the bathroom floors.
7. Please replace ALL movies to book shelves where they were originally stored.
   
8. Please take all personal items with you.
9. Please set thermostat to 55 degrees.
10. Please raise blinds to the right of the front door, indicating to our housekeeping staff of your departure.
11. PLEASE LOCK All DOORS AND WINDOWS.
12. PLEASE RETURN KEY TO LOCK BOX.

Splendor by the Sea is professionally cleaned after each guest’s stay. If you are not able to perform these tasks, additional charges may be deducted from your deposit. Please note that your deposit is fully refundable within 20 days of your departure providing there are no additional cleaning charges, damage or theft.

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